.ouvidoria-card {
    background: white;
    border-radius: 20px;
    padding: 35px;
    box-shadow: 0 8px 24px rgba(0,0,0,0.08);
    border: 2px solid #e5e7eb;
    height: 100%;
    transition: all 0.3s ease;
}

.ouvidoria-card:hover {
    transform: translateY(-8px);
}

.ouvidoria-card-saude:hover {
    box-shadow: 0 12px 32px rgba(239, 68, 68, 0.2);
    border-color: #ef4444;
}

.ouvidoria-card-geral:hover {
    box-shadow: 0 12px 32px rgba(59, 130, 246, 0.2);
    border-color: #3b82f6;
}

.ouvidoria-icon-box {
    width: 55px;
    height: 55px;
    border-radius: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 15px;
}

.ouvidoria-icon-saude {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
}

.ouvidoria-icon-geral {
    background: linear-gradient(135deg, #3b82f6 0%, #2563eb 100%);
}

.ouvidoria-card-title {
    color: #1f2937;
    font-weight: 700;
    margin: 0;
}

.ouvidoria-info-item {
    display: flex;
    align-items: start;
    margin-bottom: 15px;
}

.ouvidoria-info-item-center {
    display: flex;
    align-items: center;
    margin-bottom: 15px;
}

.ouvidoria-info-icon {
    font-size: 1.1rem;
    margin-right: 12px;
    min-width: 20px;
}

.ouvidoria-info-icon-blue {
    color: #3b82f6;
}

.ouvidoria-info-icon-green {
    color: #10b981;
}

.ouvidoria-info-text {
    color: #4b5563;
    margin: 0;
    line-height: 1.6;
}

.ouvidoria-link {
    color: #4b5563;
    text-decoration: none;
    transition: color 0.2s ease;
}

.ouvidoria-link:hover {
    color: #3b82f6;
}

.ouvidoria-link-whatsapp:hover {
    color: #10b981;
}

.aviso-card {
    border-radius: 16px;
    padding: 25px 30px;
    border-left: 6px solid;
}

.aviso-novidade {
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    box-shadow: 0 4px 16px rgba(16, 185, 129, 0.2);
    border-left-color: #047857;
}

.aviso-atencao {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    box-shadow: 0 4px 16px rgba(239, 68, 68, 0.2);
    border-left-color: #b91c1c;
}

.aviso-aviso {
    background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
    box-shadow: 0 4px 16px rgba(245, 158, 11, 0.2);
    border-left-color: #b45309;
}

.aviso-content {
    display: flex;
    align-items: start;
    gap: 15px;
}

.aviso-title {
    color: white;
    font-weight: 700;
    margin-bottom: 8px;
}

.aviso-text {
    color: rgba(255,255,255,0.95);
    margin: 0;
}

.manifestacao-card {
    border-radius: 16px;
    padding: 25px;
    text-align: center;
    height: 100%;
    transition: all 0.3s ease;
}

.manifestacao-card:hover {
    transform: translateY(-8px) scale(1.02);
}

.manifestacao-denuncia {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    box-shadow: 0 4px 12px rgba(239, 68, 68, 0.2);
}
.manifestacao-denuncia:hover { box-shadow: 0 12px 28px rgba(239, 68, 68, 0.35); }

.manifestacao-reclamacao {
    background: linear-gradient(135deg, #f59e0b 0%, #d97706 100%);
    box-shadow: 0 4px 12px rgba(245, 158, 11, 0.2);
}
.manifestacao-reclamacao:hover { box-shadow: 0 12px 28px rgba(245, 158, 11, 0.35); }

.manifestacao-elogio {
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    box-shadow: 0 4px 12px rgba(16, 185, 129, 0.2);
}
.manifestacao-elogio:hover { box-shadow: 0 12px 28px rgba(16, 185, 129, 0.35); }

.manifestacao-informacao {
    background: linear-gradient(135deg, #06b6d4 0%, #0891b2 100%);
    box-shadow: 0 4px 12px rgba(6, 182, 212, 0.2);
}
.manifestacao-informacao:hover { box-shadow: 0 12px 28px rgba(6, 182, 212, 0.35); }

.manifestacao-sugestao {
    background: linear-gradient(135deg, #3b82f6 0%, #2563eb 100%);
    box-shadow: 0 4px 12px rgba(59, 130, 246, 0.2);
}
.manifestacao-sugestao:hover { box-shadow: 0 12px 28px rgba(59, 130, 246, 0.35); }

.manifestacao-anonimo {
    background: linear-gradient(135deg, #6366f1 0%, #4f46e5 100%);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.2);
}
.manifestacao-anonimo:hover { box-shadow: 0 12px 28px rgba(99, 102, 241, 0.35); }

.manifestacao-title {
    color: white;
    font-weight: 600;
    margin: 0;
    font-size: 0.9rem;
}

.ferramenta-card {
    background: white;
    border: 2px solid #e5e7eb;
    border-radius: 16px;
    padding: 25px;
    text-align: center;
    height: 100%;
    transition: all 0.3s ease;
}

.ferramenta-card:hover {
    transform: translateY(-6px);
    border-color: #6b7280;
    box-shadow: 0 8px 24px rgba(0,0,0,0.12);
}

.ferramenta-title {
    color: #1f2937;
    font-weight: 600;
    margin: 0;
    font-size: 0.85rem;
}

.ouvidoria-text-section {
    background: white;
    border-radius: 24px;
    padding: 40px;
    box-shadow: 0 10px 30px -10px rgba(0,0,0,0.05);
    border: 1px solid #e5e7eb;
    margin-top: 4rem;
}

.ouvidoria-title {
    color: #1f2937;
    font-weight: 800;
    font-size: 1.5rem;
    margin-bottom: 1.5rem;
    display: flex;
    align-items: center;
    gap: 12px;
    margin-top: 2.5rem;
}

.ouvidoria-title:first-child {
    margin-top: 0;
}

.ouvidoria-title i {
    color: #3b82f6;
    background: rgba(59, 130, 246, 0.1);
    padding: 10px;
    border-radius: 12px;
    font-size: 1.2rem;
}

.ouvidoria-text {
    color: #4b5563;
    line-height: 1.8;
    margin-bottom: 1.5rem;
    font-size: 1.05rem;
    text-align: justify;
}

.ouvidoria-list {
    list-style: none;
    padding: 0;
    margin-bottom: 2rem;
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 15px;
}

.ouvidoria-list-item {
    background: #f8fafc;
    border-left: 4px solid #3b82f6;
    padding: 15px 20px;
    border-radius: 0 12px 12px 0;
    color: #4b5563;
    font-weight: 500;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
}

.ouvidoria-list-item:hover {
    background: #eff6ff;
    transform: translateX(5px);
    color: #1d4ed8;
}

.highlight-box {
    background: linear-gradient(to right, #eff6ff, white);
    border-radius: 16px;
    padding: 25px;
    border: 1px solid #bfdbfe;
    margin-bottom: 1.5rem;
}

.contact-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
    margin-bottom: 2rem;
}

@media (max-width: 768px) {
    .contact-grid {
        grid-template-columns: 1fr;
    }
}

.contact-card-item {
    background: white;
    padding: 20px;
    border-radius: 16px;
    border: 1px solid #e5e7eb;
    display: flex;
    align-items: center;
    gap: 15px;
    transition: all 0.3s ease;
    height: 100%;
}

.contact-card-item:hover {
    box-shadow: 0 10px 20px rgba(0,0,0,0.05);
    border-color: #3b82f6;
    transform: translateY(-2px);
}

.contact-icon-wrapper {
    width: 48px;
    height: 48px;
    background: #eff6ff;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #3b82f6;
    font-size: 1.2rem;
}

.info-card {
    background: #f8fafc;
    border-radius: 16px;
    padding: 25px;
    border: 1px solid #e2e8f0;
}

.ouvidoria-old-btn {
    display: inline-block;
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    border-radius: 12px;
    padding: 12px 25px;
    box-shadow: 0 4px 12px rgba(16, 185, 129, 0.2);
    transition: all 0.3s ease;
}

.ouvidoria-old-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px rgba(16, 185, 129, 0.3);
}

.ouvidoria-old-link {
    color: white;
    text-decoration: none;
    font-weight: 600;
    font-size: 0.95rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.ouvidoria-main-title {
    font-weight: 800;
    color: #1f2937;
    font-size: 2.2rem;
}

.ouvidoria-subtitle {
    color: #6b7280;
    font-size: 1.1rem;
    max-width: 700px;
    margin: 0 auto;
}

.ouvidoria-card-heading {
    color: #1f2937;
    font-weight: 700;
    margin-bottom: 15px;
}

.ouvidoria-highlight-red {
    background: linear-gradient(to right, #fff1f2, white);
    border-color: #fecdd3;
}

.ouvidoria-heading-red {
    color: #991b1b;
    font-weight: 700;
    margin-bottom: 15px;
}

.ouvidoria-list-item-red {
    border-left-color: #ef4444;
}

.ouvidoria-box-green {
    background: #f0fdf4;
    border-radius: 16px;
    border: 1px solid #bbf7d0;
}

.ouvidoria-heading-green {
    color: #166534;
    font-weight: 700;
    display: flex;
    align-items: center;
    gap: 10px;
}

.ouvidoria-text-green {
    color: #15803d;
}

/* Dark mode overrides for ouvidoria.php */
body.dark-mode, body.dark-mode .bg-light {
    background-color: #0f172a !important;
    color: #f1f5f9 !important;
}

body.dark-mode .ouvidoria-card, 
body.dark-mode .aviso-card, 
body.dark-mode .manifestacao-card, 
body.dark-mode .ferramenta-card, 
body.dark-mode .info-card, 
body.dark-mode .highlight-box, 
body.dark-mode .contact-card-item {
    background-color: #1e293b !important;
    border: 1px solid #334155 !important;
    box-shadow: 0 4px 6px rgba(0,0,0,0.3) !important;
}

body.dark-mode .ouvidoria-card-title, 
body.dark-mode .aviso-title, 
body.dark-mode .manifestacao-title, 
body.dark-mode .ferramenta-title, 
body.dark-mode .ouvidoria-card-heading, 
body.dark-mode .ouvidoria-title, 
body.dark-mode .ouvidoria-main-title {
    color: #f1f5f9 !important;
}

body.dark-mode .ouvidoria-info-text, 
body.dark-mode .aviso-text, 
body.dark-mode .ouvidoria-text, 
body.dark-mode .ouvidoria-subtitle, 
body.dark-mode .text-muted {
    color: #cbd5e1 !important;
}

body.dark-mode .ouvidoria-link {
    color: #60a5fa !important;
}

body.dark-mode .ouvidoria-info-item, 
body.dark-mode .ouvidoria-info-item-center {
    border-color: #334155 !important;
}

body.dark-mode .ferramenta-card i {
    color: #94a3b8 !important;
}

body.dark-mode .contact-card-item span {
    color: #f1f5f9 !important;
}

body.dark-mode .contact-card-item small {
    color: #94a3b8 !important;
}

body.dark-mode .ouvidoria-list-item {
    background-color: #1e293b !important;
    border-color: #334155 !important;
    color: #cbd5e1 !important;
}

body.dark-mode .ouvidoria-box-green {
    background-color: rgba(5, 150, 105, 0.2) !important;
    border: 1px solid rgba(5, 150, 105, 0.3) !important;
}

body.dark-mode .ouvidoria-heading-green, 
body.dark-mode .ouvidoria-text-green {
    color: #34d399 !important;
}

body.dark-mode .ouvidoria-highlight-red {
    background-color: rgba(220, 38, 38, 0.1) !important;
    border: 1px solid rgba(220, 38, 38, 0.2) !important;
}

body.dark-mode .ouvidoria-heading-red, 
body.dark-mode .ouvidoria-list-item-red {
    color: #f87171 !important;
}


body.dark-mode .text-primary {
    color: #60a5fa !important;
}

body.dark-mode .contact-icon-wrapper {
    background-color: #334155 !important;
    color: #60a5fa !important;
}